Singaporean authorities recorded 9,783 e-commerce scams in 2023, more than doubling the 4,762 cases reported in 2022, according to a report issued by the Ministry of Home Affairs on Wednesday.
The E-commerce Marketplace Transaction Safety Ratings showed that nearly 50% of e-commerce scams last year took place on the social platform Facebook, where cases surged to 4,550 from 1,138 in 2022.
The rating is based on four categories: user authenticity, transaction safety, availability of loss remediation channels, and the effectiveness of anti-scam measures on shopping websites, it said.
The report gives Facebook the lowest rating, while Amazon, Lazada, Qoo10, and Shopee received full ticks.