Agribank brings digital banking experience to remote areas

Agribank is a pioneer bank in investing and providing card and ATM services in Vietnam's agricultural and rural areas, meeting the needs of people in even border areas, islands, and remote areas.

The wholly state-owned possesses more than 3,500 ATMs/CDMs, of which nearly 2,000 are located in rural areas, nearly 25,000 POS machines, and 68 mobile transaction points using specialized cars operating in rural areas.

In its rural digitalization strategy, Agribank aims to use technology to simplify procedures, helping people access the most basic banking services in an easy manner.

To realize this goal, Agribank has planned to install Agribank Digital automatic banking transaction machines according to the roadmap in rural, remote and isolated areas, especially in places with limited access to common financial products and services so that people can use digital banking facilities for public service activities as well as daily transactions.

Agribank Digital automatic banking is a series of modern and most advanced technologies such as electronic identification (eKYC) and biometric recognition (fingerprint and face recognition), with stringent safety and security measures.

Each Agribank Digital machine is fully equipped with banking transaction functions such as identification and registration of facial and fingerprint biometric information; account opening registration, issuing cards online; registration for electronic banking services; applying for loans online; and financial transactions using biometrics.

With Agribank Digital experience, all transactions are automated with fast processing speed and high accuracy. At the same time, it empowers customers to self-serve their transaction needs.

Agribank also increases its coverage of modern payment products, supports card services in districts and towns nationwide with transactions in the field of public services (payment of electricity, water, and electricity bills, telephone bills, tuition, hospital fees, etc.), payment for agricultural input materials, and payment for output agricultural products by customers who are production households or individuals.

As a key bank in credit investment and providing banking services to agricultural and rural areas, Agribank has determined that the goal throughout its operations is to promote network advantages, and diversify/provide high-quality retail banking products and services based on a modern information technology platform, meeting the increasingly diverse needs of customers.