MBBank wins Outstanding Digital Transformation Enterprise award

By Thai Ha
Sat, October 11, 2025 | 12:28 pm GMT+7

Military Commercial Joint Stock Bank (MBBank) has been honored as an “Outstanding Digital Transformation Enterprise” at the Vietnam Digital Awards 2025 organized by the Vietnam Digital Communications Association on Thursday.

An MBBank representative receives the “Outstanding Digital Transformation Enterprise” award, October 9, 2025. Photo courtesy of MB.

An MBBank representative receives the “Outstanding Digital Transformation Enterprise” award, October 9, 2025. Photo courtesy of MB.

The Vietnam Digital Awards, held annually since 2018, recognize organizations, businesses, and individuals that have made remarkable contributions to the country’s digital transformation.

This year, MBBank (MB) was recognized for its AI-powered App Protection solution (MB AI Appprotect), which safeguards customer transactions on the MBBank App, as well as for its end-to-end automation solutions for unsecured lending, and its data-driven technology that fully automates the credit limit renewal process for micro-SMEs (Autocredit MSME).

This marks the fourth consecutive year that MBBank has received an award at the Vietnam Digital Awards.

The App Protection solution, developed in-house by MBBank, protects users throughout their entire transaction journey - from login and eKYC verification to transaction execution.

The system can detect potential security risks, such as malware installation or device hijacking attempts, and automatically issues alerts and temporarily suspends transactions for verification.

This technology leverages artificial intelligence (AI) to analyze user behavior and detect anomalies in real time, enabling early fraud prevention and ensuring the safety of customer assets and data.

According to MBBank, implementing this solution has helped reduce online fraud cases by over 85%, protecting tens of billions of VND (VND10 billion = $379,650) each month for its customers.

The App Protection solution protects users throughout their entire transaction journey - from login and eKYC verification to transaction execution. Photo courtesy of MBBank.

The App Protection solution protects users throughout their entire transaction journey - from login and eKYC verification to transaction execution. Photo courtesy of MBBank.

The App Protection system had previously won the award for “Innovative Digital Product – AI Application for Cyber Fraud Prevention” from the Ministry of Information and Communications, recognizing its effectiveness in securing digital transactions.

For corporate clients, MBBank has deployed a fully automated unsecured lending solution for micro-SMEs on its BIZ MBBank platform, enabling businesses to access financing entirely online - from registration and approval to contract signing and disbursement - without visiting a branch.

The system uses data models to pre-approve credit limits, allowing customers to complete loan applications through just a few online steps. Loan contracts are signed with CA Cloud digital signatures, and disbursements are processed automatically 24/7.

Customers can submit post-loan documents online, saving significant time and operational costs. The loan processing time has been cut from 10 days to just two days, reducing appraisal steps by 90% and eliminating manual approvals entirely.

At the same time, MBBank has applied automated technology and data analytics to fully digitize the unsecured lending process for micro-SMEs, allowing the system to screen, evaluate, and approve eligible customers automatically without manual intervention.

This innovation enhances the accuracy of credit assessments, minimizes errors, accelerates processing speed, and ensures compliance with internal regulations.

The time to process each application has been reduced from 10 days to one day, the required manpower has dropped from five people to one, and the rate of automatic disbursement has increased from 5% to 40%.

According to an MBBank representative, this award acknowledges the bank’s continuous efforts in digital transformation and its ability to integrate cutting-edge technology into financial operations.

Guided by its motto of “customer-centricity,” MBBank said it will continue to accelerate its journey toward building an intelligent digital bank that meets the evolving needs of users in the digital era.

Comments (0)
  • Read More
AI application in fire prevention, firefighting: Early fire warning solution

AI application in fire prevention, firefighting: Early fire warning solution

The application of technology, especially artificial intelligence (AI), can significantly transform fire prevention and firefighting in a smarter, more accurate, and timely direction.

Companies - Sat, October 11, 2025 | 5:17 pm GMT+7

Vietnam’s garment industry moves beyond low-cost outsourcing

Vietnam’s garment industry moves beyond low-cost outsourcing

Vietnam’s textile and garment industry is generating high added value, leaving behind the era of low-cost outsourcing, said Vu Duc Giang, chairman of the Vietnam Textile and Apparel Association (VITAS).

Economy - Sat, October 11, 2025 | 5:06 pm GMT+7

Post-typhoon floods leave 18 dead or missing in northern Vietnam, cause $207 mln in damage

Post-typhoon floods leave 18 dead or missing in northern Vietnam, cause $207 mln in damage

Flooding triggered by torrential rains following typhoon Matmo has caused extensive damage across northern Vietnam localities, leaving 18 people dead or missing, hundreds of thousands of homes inundated, and infrastructure severely damaged.

Society - Sat, October 11, 2025 | 1:20 pm GMT+7

Vietnam, DPRK sign bilateral cooperation documents

Vietnam, DPRK sign bilateral cooperation documents

Party chief To Lam and a high-ranking Vietnamese delegation witnessed the signing of several cooperation documents between Vietnam and the Democratic People’s Republic of Korea (DPRK) in Pyongyang on Friday.

Politics - Sat, October 11, 2025 | 12:56 pm GMT+7

Installing rooftop solar power: Why is registration necessary?

Installing rooftop solar power: Why is registration necessary?

As electricity demand continues to rise alongside the urgent need for a green energy transition, rooftop solar power is becoming an increasingly popular choice among households and businesses.

Companies - Sat, October 11, 2025 | 10:23 am GMT+7

DNEX launches digital asset trading platform in central Vietnam

DNEX launches digital asset trading platform in central Vietnam

DNEX Digital Asset Exchange JSC (DNEX) has launched a digital asset trading platform in the central city of Danang, marking an early step toward building Vietnam’s technology infrastructure for a regulated digital asset market.

Finance - Sat, October 11, 2025 | 9:59 am GMT+7

$14.2 bln port and logistics project in northern Vietnam seeks planning compliance approval

$14.2 bln port and logistics project in northern Vietnam seeks planning compliance approval

The Hai Phong Economic Zone Authority is seeking opinion from the Ministry of Construction about whether a proposed VND373,841 billion ($14.19 billion) port and logistics project complies with the national seaport development plan.

Infrastructure - Sat, October 11, 2025 | 8:00 am GMT+7

ESG in Vietnamese enterprises: When sustainable development becomes competitive advantage

ESG in Vietnamese enterprises: When sustainable development becomes competitive advantage

Masan Consumer (UPCoM: MCH), a member of Masan Group, has recently been ranked among the world’s ESG leaders by S&P Global, scoring higher than 85% of FMCG companies assessed globally.

Companies - Fri, October 10, 2025 | 8:14 pm GMT+7

Military Bank receives Corporate Excellence Award for 6th consecutive year

Military Bank receives Corporate Excellence Award for 6th consecutive year

Military Commercial Joint Stock Bank (MB) has continued to make its mark on the international stage, being named a winner in the “Corporate Excellence Award” category for the sixth consecutive year at the Asia Pacific Enterprise Awards (APEA) 2025.

Companies - Fri, October 10, 2025 | 7:25 pm GMT+7

Vietnam's H1 F&B revenue rises slightly amid cost pressures

Vietnam's H1 F&B revenue rises slightly amid cost pressures

Vietnam’s food and beverage (F&B) industry generated VND406.1 trillion ($15.4 billion) in revenues in the first half of 2025, equivalent to 58.9% of 2024’s figure and up slightly from VND403.9 trillion ($15.3 billion) a year earlier, according to a new report by iPOS.vn.

Economy - Fri, October 10, 2025 | 5:07 pm GMT+7

Advisory council proposed to select investors for Vietnam's $67 bln North-South high-speed railway project

Advisory council proposed to select investors for Vietnam's $67 bln North-South high-speed railway project

The Ministry of Finance has proposed the Government establish an advisory council to select investors for the VND1,710 trillion ($64.9 billion) North-South high-speed rail project, according to the Government Office.

Economy - Fri, October 10, 2025 | 2:01 pm GMT+7

CRV Real Estate Group shares hit ceiling price on HCMC bourse debut

CRV Real Estate Group shares hit ceiling price on HCMC bourse debut

672 million CRV shares of CRV Real Estate Group JSC debuted on the Ho Chi Minh Stock Exchange (HoSE) on Friday, with a reference price of VND26,000 (nearly $1) apiece, equivalent to a valuation of VND17,470 billion ($663 million).

Real Estate - Fri, October 10, 2025 | 12:35 pm GMT+7

Vietnam's industry ministry proposes 75% offtake for LNG power projects

Vietnam's industry ministry proposes 75% offtake for LNG power projects

The Vietnamese Ministry of Industry and Trade (MoIT) has proposed an offtake of no less than 75% of the average annual electricity output for LNG-to-power projects.

Energy - Fri, October 10, 2025 | 11:57 am GMT+7

Tether seeks Vietnamese partnerships to develop crypto-asset market

Tether seeks Vietnamese partnerships to develop crypto-asset market

Tether Limited Inc., the issuer of stablecoin USDT - one of the most popular and valuable cryptocurrencies in the world, is keen on cooperating with Vietnamese partners to develop a crypto-asset market in the country.

Economy - Fri, October 10, 2025 | 9:47 am GMT+7

Vietnam cancels land lease for Malaysia-invested $3.2 bln thermal power project

Vietnam cancels land lease for Malaysia-invested $3.2 bln thermal power project

Authorities in the Mekong Delta city of Can Tho have moved to terminate the land lease for the long-delayed $3.2 billion Song Hau 2 thermal power plant led by Malaysia’s Toyo Ink Group Berhad, marking the latest step toward ending the project.

Energy - Fri, October 10, 2025 | 8:30 am GMT+7

Thailand accelerates efforts to achieve net-zero emissions target

Thailand accelerates efforts to achieve net-zero emissions target

Thai Energy Minister Atthapol Rerkpiboon announced on Tuesday that the Government has approved a new policy aimed at accelerating the achievement of the net-zero emissions target.

Southeast Asia - Thu, October 9, 2025 | 9:56 pm GMT+7