Techcombank honored 'Best Bank in Vietnam' by Global Finance for second consecutive year

Techcombank has been named the “Best Bank in Vietnam” by prestigious financial magazine Global Finance at its World’s Best Bank Awards 2025, affirming its leadership position in the Vietnamese banking sector.

For the second consecutive year, the private bank has won the title of “Best Bank in Vietnam” for its strong financial performance and profitability, customer-centric products and experiences, advanced digital platforms, data and AI capabilities, and commitment to building a sustainable future for Vietnam.

The Global Finance World’s Best Bank awards are widely regarded as one of the most prestigious in the global banking industry and an internationally recognized endorsement of achievement and excellence.

Techcombank this year joined a prestigious group of award winners that included many of Asia’s leading banks, including China Construction Bank (China), Sumitomo Mitsui Banking Corporation (Japan), Commonwealth Bank of Australia (Australia), and UOB (Singapore).

The award from Global Finance is a strong endorsement that Techcombank is now firmly established among this group of Asia's leading financial institutions with its financial strength, development strategy, and the influence of a Vietnamese bank on the regional and global stage.

Jens Lottner, CEO of Techcombank said: "We are proud that Techcombank has been named ‘Best Bank in Vietnam’ for the second year in a row by Global Finance, putting the bank among a small group of the leading banks in Asia. The award is a strong external endorsement of our customer-centric strategy and the investments we have made in our digital platforms, cutting-edge data and AI capabilities, and talented people.

"These are now translating into real value for our customers through new first-in-kind offerings and hyper-personalized experiences and driving more profitable growth for Techcombank. Looking to the future, we will continue to accelerate and cement our position among the top banks in Asia as we continue to Change banking, Change lives."

Global Finance recognized Techcombank for its impressive growth trajectory and high profitability, coupled to its sustained balance sheet strength and asset quality, despite on-going uncertainty in the global economy.

At the end of 2024, Techcombank continued to have the highest average return on assets (ROA) over the past five years of any Vietnamese bank, while also maintaining the strongest risk profile in the industry, reflected by its credit ratings that are leading among Vietnamese banks.

The bank was also recognized for its customer-centricity and the excellence of its suite of innovative, data-led offerings and hyper-personalised experiences for individual, business and large corporate clients.

In 2024, Techcombank launched a new branch upgrade program to enhance their design and operation and deliver an even better in-branch experience. The bank also introduced new first-in-kind products such as a more advanced version of Auto-earning, called Auto-earning Plus, that enabled individuals and SMEs to earn higher interest on the idle cash in their primary account.

Auto-earning had already attracted more than 2 million users by the end of 2024, driving the bank’s CASA balance to a record high and its CASA ratio to 40.9% - the highest in the industry.

To achieve its aspiration to become a top 10 bank in Southeast Asia, Techcombank continued to strengthen its partner ecosystem in 2024, moving towards the creation of an integrated and diversified group that provides financial and non-financial products and services.

Global Finance recognized Techcombank for its unique real-estate ecosystem co-created with Masterise Homes to support home buyers, and its wealth management ecosystem, created with Techcom Securities.

The 'Best Bank' award acknowledged Techcombank’s plans to further serve customers’ needs “beyond banking” by establishing ecosystem partnerships in areas such as insurance, FMCG, healthcare, and automotives.

The bank has already invested in the establishment of life and non-life insurance companies and is collaborating with strategic partners like Masan and Vingroup to shape a leading and diversified ecosystem.

Not just now, but in 2023, Global Finance once recognized Techcombank Mobile as the “Best Digital Banking Application in Asia – Pacific 2023" with a comprehensive digital financial ecosystem, from payments, investment, savings to lending.

Techcombank Business was also given the “Best Intergrated Corporate Banking Platform Globally” for helping businesses in managing cash flow, payments, and raising capital more effectively.

2024 is also an important milestone when the bank launches a branch upgrade strategy towards a more superior version. Accordingly, from now until the end of 2029, Techcombank's entire branch system will be upgraded in both design space and operation model to better serve the needs of customers, comprehensively digitize transactions and optimize customer experience on each touchpoint.

Techcombank’s progress in attracting and empowering the best Vietnamese talent from within Vietnam and from other global financial centres, was also acknowledged by Global Finance.

The spirit of ‘My Own Greatness’ is now embedded into the bank’s culture, creating a working environment that inspires every employee to be their best selves and support the success of the bank and contribute to the prosperity of Vietnam.

In 2024, Techcombank accelerated the transition of its talent mix towards IT, data and digital and provided training to extend data and AI competency across the bank to create a company-wide, data-driven culture. Since 2020, Techcombank has tripled its workforce in technology, digital and data-roles to 15% today, and plans to increase this to 25% over the next five years.

This year Global Finance also acknowledged Techcombank for its outstanding commitment to sustainability and the concreate steps it has taken to make a positive contribution to the environment and society.

Notably Techcombank was the first private bank in Vietnam to introduce a Green Bond Framework and issue a green bond in line with international standards of International Capital Market Association (ICMA), and the first to launch a Visa EcoCard, which empowers customers to track the CO2 emissions generated with every purchase, promoting conscious and responsible spending.

The Vietnamese bank has continuously promoted green credit year by year, with outstanding loans increasing from VND1.1 trillion (2022) to VND13.9 trillion or $534 million (2023) – accounting for 5.2% of the bank's total credit balance.

This funding focuses on sustainable transportation, green agriculture, clean and renewable energy, contributing to reducing carbon emissions and promoting sustainable development. In addition, the lender also promotes a healthy lifestyle with sports activities such as the Techcombank Marathon which is held periodically in Hanoi and Ho Chi Minh City.

With a solid financial foundation, pioneering digital strategy and comprehensive partner ecosystem, Techcombank is rapidly realizing its goal of becoming a Top 10 regional bank and contributing meaningfully to Vietnam’s new era of sustainable growth and development.

Techcombank, listed on the Ho Chi Minh Stock Exchange as TCB, is one of the largest joint stock banks in Vietnam, and a leading bank in Asia, with a vision to 'Change Banking, Change Lives'.

The bank pursues a proven customer-centric strategy in providing a broad range of retail and corporate banking solutions and services to help financially empower its customers.

Techcombank has more than 15.4 million retail and corporate customers, which it serves through a market-leading digital banking platform and mobile app, and an extensive network of transaction service outlets at locations across Vietnam.

The creditor’s ecosystem approach, co-created through partnerships in multiple key economic sectors, adds further scale and differentiation in one of the fastest growing markets in the world.

Techcombank is rated A+ by FiinRatings, Ba3 by Moody’s and BB- by S&P, which is the highest among Vietnam's joint stock commercial banks.