FedEx establishes direct serve in Vietnam on surging demand

FedEx Express Corporation, one of the world’s largest express transportation companies, has transitioned to a direct-serve presence in Vietnam amid the Southeast Asian country’s growing international shipping demand.

"This represents a strategic change aimed at enhancing the company’s competitiveness and preparing for future growth in this critical market in our extensive network," the company said in release on Tuesday.

Local businesses can now enjoy greater access to FedEx’s comprehensive portfolio of international shipping solutions, and advanced digital tools that make shipping easier and more efficient through the FedEx website.

Local service provider, Song Binh Trading and Services Co., Ltd., will continue to provide pickup, delivery, and customs clearance services across the country.

Additionally, Vietnamese businesses and individual shippers can enjoy expanded access to FedEx Billing Online for improved management of shipments and invoices, improved payment flexibility, and strengthened customer support.

"We are excited to commence direct serve in Vietnam, reinforcing our commitment to this fast-growing market. This enhancement brings us closer to our customers, further streamline shipping processes, and provide more convenience for local businesses and individual shippers," said Ee-Hui Tan, managing director of FedEx Vietnam and Cambodia.

This development enables FedEx to provide more support to local businesses aspiring to expand overseas, he added.

Bianca Wong, vice president Southeast Asia operations at FedEx, added: "Southeast Asia is one of the most dynamic regions for global trade, and Vietnam is at the heart of this momentum.

"Its strategic location, skilled workforce, and pro-trade policies have made it a vital link in international supply chains. Our ongoing investments in Vietnam reflect FedEx’s dedication to helping customers unlock global trade opportunities and achieve long-term success," she added.

FedEx has been facilitating trade in Vietnam since 1994, being a key player in fostering connections between Vietnam and the global market.

In April 2025, the company launched a new flight connecting Southeast Asian countries, including Vietnam to the U.S.

Operating six weekly flights with a dedicated FedEx Boeing 777 freighter, shipments from Vietnam will be consolidated in Ho Chi Minh City before being transported to Singapore for the direct flight to Anchorage, ensuring a more seamless, faster, and efficient journey to the U.S.

The company now operates a total of 42 weekly flights out of Vietnam to the rest of the world.

FedEx Express is the world’s largest express transportation company, providing delivery to more than 220 countries and territories. The firm uses a global air-and-ground network to speed the delivery of time-sensitive shipments.

FedEx is seeking to boost activities in Vietnam, especially in the expanded Tan Son Nhat and Noi Bai airports and the under-construction Long Thanh and Gia Binh airports.

Fedex founder and chairman Frederick Smith made the statement at a meeting with Vietnam's Party General Secretary To Lam on February 25, 2025.

FedEx can help Vietnam improve its logistics capacity and further integrate with the global supply chain, the executive highlighted. Vietnam can develop into a key logistics hub of the region and the world, he added.

Prime Minister Pham Minh Chinh in early May this year directed Vietnamese authorities to urgently work with FedEx to encourage the firm to invest in warehouses and express delivery at Long Thanh, Chu Lai and Gia Binh airports.

Chinh made the requests at a forum in Hanoi with the participation of 38 leading American companies, including Warburg Pincus, Meta, Polaris, Ford, Amkor, Amazon Web Services, Boeing, Gap, GE Venora, AES, Mastercard, AIG, Coca Cola, Bower Group Asia, and Bay Global Strategies.