Military Bank uses ‘happy, eager-to-learn approach’ as sustainable growth plank

To become a “leading digital enterprise-financial group”, the Military Commercial Joint Stock Bank (MB) has strived to be a “happy, eager-to-learn” organization nurturing “values of previous generations,” its leadership says.

As it celebrates its 30th anniversary, 2024 is a proud milestone for every MB employee, the company stated in a Thursday release, noting that the lender has received two prestigious international and domestic awards this year - “Sustainable Workplace Award” and “Happiness at Work” – that reflect the organization’s core values.

Positive social impact

The “Sustainable Workplace” award, granted by prestigious Asian magazine HR Asia, honors companies that demonstrate an unwavering commitment to environmental responsibility and sustainable business practices.

It also recognizes the demonstration of outstanding leadership in building a sustainable culture that promotes green innovations and creates a positive impact on the environment and society.

MB was proud to be chosen in this special category the very first year that the "Sustainable Workplace Award” is being instituted, the company said.

Besides the above award, its efforts to create and maintain an empathetic working environment, according top priority to the rights and engagement of employees saw MB honored with a “Happiness at Work” award by Anphabe, a pioneer consulting organization on employer branding and happy working environment solutions.

The award honors businesses that successfully build a cohesive, motivated and dedicated team to achieve their goals. Anphabe surveys the organizations and measures their happiness index by taking into account employees’ assessments of their working environment as well as the organization’s strategies and practices that promote employee happiness.

Training staff to become "stars"

Aware early of the opportunities presented by digital transformation, MB has taken robust steps to become one of the most dynamic and efficient banks in the country with a leading rate of transactions on digital channels, streamlined internal processes and a comprehensive digitalization process.

Alongside defining strategic goals clearly and mastering technology, MB has also focused on building a corporate culture based on imparting training and developing its human resources to ensure rapid and sustainable transformation.

As one of the pioneering banks, MB has adopted an “Agile Culture” to encourage experimentation and innovation by its employees in the digitalization process.

Encouraged to constantly ask “Why?”, MB staff are empowered to proactively explore, learn and develop continuously. They are also encouraged to have a “dare to think and do” spirit, becoming “stars in the sky of enthusiasm and desire for progress”, thereby contributing to the bank’s overall success.

MB now serves nearly 30 million customers, with its comprehensive digital transformation enabling nearly 1.6 billion financial transactions on digital channels this year (1.7 times more than the same period in 2023).

With a 99% rate of digital transformation, its scale of money transfer via NAPAS (National Payment Corporation of Vietnam) ranked first in the Vietnamese banking system for three consecutive years (2021-2023).

Looking ahead, general director Pham Nhu Anh said: “Our leaders and staff will continue to join hands to build a happier, sustainable working environment at MB where people feel secure in staying on for a long time, contributing and sharing happiness at every milestone and achievement.”