Techcombank named Vietnam’s Best Domestic Bank by FinanceAsia for 4th consecutive year

Techcombank has been named “Best Domestic Bank in Vietnam 2026” by leading regional financial publication FinanceAsia, marking the fourth consecutive year the Vietnamese private lender has received the accolade.

The FinanceAsia Awards is an annual recognition program widely regarded as one of Asia’s most prestigious financial industry awards. The evaluation process is based on rigorous data-driven assessments and reviews by an independent panel of leading economists and financial experts across the Asia-Pacific region. In 2026, FinanceAsia assessed hundreds of entries from major financial institutions and banks across Asia.

For the “Best Domestic Bank” category, the judging panel selects only one outstanding institution from each country. In Vietnam, Techcombank secured the award for the fourth consecutive year, outperforming a number of major financial institutions and highlighting its sustainable operating capabilities, strong growth momentum, and ability to adapt effectively to economic cycles.

The latest recognition reinforces Techcombank’s position among Vietnam’s leading financial institutions, placing it alongside major regional banks such as DBS Bank of Singapore, Kasikornbank of Thailand, and CTBC Bank of Taiwan.

The judging panel said the 2026 award recognized Techcombank’s milestone achievements under its five-year transformation strategy for 2021-2025, built around three key pillars: digitalization, data and talent. The bank’s investment of more than $500 million in technology infrastructure has helped establish one of Southeast Asia’s most advanced digital banking platforms.

Techcombank’s financial strength and operational scale were reflected in its business performance through the end of 2025. The bank reported a return on assets (ROA) of 2.4% and maintained a capital adequacy ratio (CAR) of 14.6%, well above regulatory requirements.

Total operating income (TOI) reached VND53.4 trillion ($2.03 billion) in 2025, up 13.6% year-on-year, contributing to pre-tax profit of VND32.5 trillion ($1.24 billion), an increase of 18.2%. Asset quality remained stable, with the non-performing loan (NPL) ratio maintained at 1.13%.

Alongside its financial performance, Techcombank continued to expand its customer base to nearly 18 million users, adding 2.7 million new customers in 2025. This growth helped the bank maintain one of the highest current account and savings account (CASA) ratios in the Vietnamese banking system at 40.4%, while strengthening its position in digital payments, card transaction value and fee-based services.

Alex Macaire, group chief financial officer at Techcombank, said: “Maintaining the FinanceAsia ‘Best Domestic Bank’ title for four consecutive years demonstrates our strong internal capabilities and marks the successful completion of Techcombank’s five-year transformation journey from a leading private bank into the core of a fully integrated financial ecosystem, including banking, wealth management, capital markets and insurance.”

“The breakthrough growth, with more than 18 million customers and a 42% increase in pre-tax profit per employee, provides a strong foundation as we enter a new five-year strategy focused on accelerating our transformation into a financial institution powered by data and artificial intelligence,” he added.

A key competitive advantage that has helped Techcombank differentiate itself from domestic peers is its cloud-based “Data Brain” platform, which can process up to 8 billion data points daily and analyze more than 12,000 customer attributes. The successful deployment of more than 100 AI and machine-learning models across its operations has enabled the bank to personalize customer experiences at large scale.

Techcombank is also the first financial institution in Vietnam to successfully operate fully paperless branches and develop the EcoCard ecosystem program, which has helped reduce more than 275 tons of carbon emissions. These initiatives have contributed to digital channels accounting for 91% of processed transactions, with 13 million regular mobile banking application users.

The rapid expansion of Techcombank’s integrated financial ecosystem - spanning banking, securities through its subsidiary TCBS, which successfully completed an initial public offering, fund management and insurance businesses including Techcom Life and Techcom Insurance - combined with its 38% share of Vietnam’s corporate bond issuance market, has elevated the lender beyond the traditional commercial banking model.

Techcombank said its transformation has strengthened its role as a national-scale enterprise supporting Vietnam’s sustainable economic growth and digital transformation.